Everything you want to know.
Answers to the most common questions about the Greifbar vending machine, the dashboard, and our AI technology.
Our vending machines are equipped with an AI camera module that automatically detects every item taken. As soon as a product is grabbed, the AI identifies it, removes it from inventory, and triggers payment — no barcode scanner, no button press, no waiting time.
No. The SaaS dashboard updates inventory in real time as soon as a product is taken. You can see from anywhere at any time what's still in the machine — and when it needs restocking. Optionally, you can set notifications when certain products reach a minimum stock level.
The machine accepts all common contactless payment methods: Visa, Mastercard, Apple Pay, and Google Pay. Cash is not accepted — this significantly reduces maintenance effort and vandalism risk.
The dashboard shows you in real time:
- Current stock level per product
- Revenue and sales figures (daily, weekly, monthly)
- Best-selling products (planogram analysis)
- Fault reports and device status
- Recommendations for optimal restocking based on sales data
The monitoring system automatically detects malfunctions and reports them to your dashboard. Most issues can be resolved remotely, usually within minutes. If there is a hardware defect, we send you the right replacement part by express delivery — no technician visit required.
Yes, completely. You determine the assortment, the prices, and the placement of products. We are happy to advise you based on sales data on which products perform best at your location — but you always have the final say.
Greifbar vending machines work anywhere people regularly pass by and want to make a purchase — without relying on staff: offices, hotels, gyms, factory floors, petrol stations, medical practices, co-working spaces, and many more. Footprint: under 1 m².
All payment transactions run through certified payment providers (PCI-DSS compliant). Greifbar does not store any payment data. The camera AI for product recognition does not process any personal data — it identifies products, not people.
The SaaS subscription gives you access to the dashboard with real-time monitoring, inventory management, revenue reports, and remote support. Details on the included services can be found in our service packages.