Product Catalog
PRODUCTS
3 models — smart, digital & ready to use.
Service & Support
Choose your service level.
Every Greifbar machine comes with professional support — in three clear levels.
Basic
Remote support & spare parts up to € 150.
240 €
per device · per year
Service hours: Mo–Fr, 9–17 Uhr
Response time:within 2 business days
Remote diagnosis for every technical problem
Spare parts up to € 150 per case
Pre-shipment with instructions + phone support for installation
Knowledge base access
On-site visits at preferential rates
Recommended
Plus
Guaranteed resolution times & all spare parts.
490 €
per device · per year
Everything in Basic
Service hours: Mo–Fr, 8–18 Uhr
First diagnosis:4 h (settings/display), 8 h (hardware)
Resolution guaranteed:2 days (settings), 5 days (parts), 7 days (on-site)
Spare parts without value limit (incl. control unit, display, terminal, compressor)
Express pre-shipment
2 screen content updates per year
Annual operations report
Recognition quality monitoring with optimisation suggestions
Prioritised over Basic customers
Top Package
Sorgenfrei
On-site included, replacement device, dedicated contact.
990 €
per device · per year
Everything in Plus
Service hours: Mo–Sa, 7–20 Uhr
Response time:2 service hours on failure, 4 hours otherwise
All on-site visits included (labour & travel)
Replacement device if failure lasts longer than 48 h at revenue-critical locations
Unlimited screen content updates
Biannual report + annual optimisation meeting
Review & correction of booking discrepancies
Dedicated contact with direct line
Multi-device discount:From 2 devices 5 % discount · from 5 devices 10 % discount — on all service packages.
* Prices excl. VAT · Vandalism and theft are not covered · External refrigeration technician costs in case of compressor damage not included in Plus
Ready for the Future of Retail?
Noch unsicher, welches Modell passt? Nutze unseren Wirtschaftlichkeitsrechner oder sprich direkt mit uns, kostenlos und unverbindlich.
Calculate ROI →